Shipping policy

We strive to process and deliver every order as quickly as possible.

Order Processing

  • Orders are typically processed within 2–3 business days.

  • During peak seasons or promotional periods, processing times may be slightly longer.

Shipping Time

Delivery timelines depend on your location and courier partner availability.

Estimated delivery:

  • Metro cities: 3–7 business days

  • Other locations: 5–10 business days

These are estimated timelines and may vary due to weather, courier delays, or other unforeseen circumstances.

Delivery Availability

Orders are shipped only to serviceable PIN codes.

If a PIN code becomes unserviceable after the order has been dispatched, resulting in a Return-to-Origin (RTO), we cannot be held responsible, and refunds will not be provided.

Lost Shipments

If the courier officially declares a shipment as lost, we will either:

  • Ship a replacement, or

  • Issue a full refund.

Delayed Deliveries

If delivery is not attempted within:

  • 15 days (Air shipping)

  • 20 days (Surface shipping)

you may choose either a replacement shipment or a refund.

Incorrect Address

Please ensure your shipping address and contact details are accurate before placing your order.

We are not responsible for delays or failed deliveries caused by incorrect or incomplete shipping information.

Tracking

Once your order is shipped, a tracking number will be shared via email or SMS, allowing you to monitor your shipment.